Privacy Policy

This Privacy Policy explains how Oddsline LLC ("OddsLine", "we", "us", or "our") collects, uses, stores, and shares personal information when you use OddsLine, including our website, logged-in product, public predictions pages, match analysis tools, AI features, support channels, and related services (together, the "Service").

This Privacy Policy should be read together with our Terms of Service.

This Privacy Policy does not apply to websites, apps, or services that we do not own or control, even if we link to them from the Service.

The data controller responsible for your personal information is:

Oddsline LLC
30 N Gould St #49175
Sheridan, WY 82801
USA
hello@oddsline.io

We collect personal information in the following categories.

3.1 Information you provide directly

Depending on how you use the Service, you may provide us with:

• account information, such as your email address, display name, username, and basic Google account profile information used for sign-in;
• profile information you choose to add or edit;
• subscription and billing information, such as billing country and payment-related metadata needed to manage your subscription;
• support communications, including the content of support tickets, emails, and messages you send through our support tools;
• product content you create inside the Service, such as notebook notes, saved picks, shortlist data, and similar workspace content;
• AI interaction data, such as prompts, follow-up questions, and related feedback;
• account, legal, and compliance confirmations, such as acceptance of our Terms and age confirmation.

We do not collect or store full payment card numbers, CVC codes, or full banking details. Those are handled by our payment processor.

We do not maintain bookmaker deposit, withdrawal, or betting transaction history.

3.2 Information collected automatically

When you use the Service, we and our service providers automatically collect technical and usage information, which may include:

• IP address;
• approximate country or region derived from network and security signals;
• browser type, device type, operating system, and related technical identifiers;
• pages viewed, features used, access times, referring URLs, and general usage events;
• authentication, session, security, and fraud-prevention logs;
• device and usage signals used to detect abuse, including repeated free-trial abuse or unauthorized account sharing.

We also collect information through cookies and similar technologies; see Section 7 for details.

We use personal information to:

• create, manage, and authenticate your account;
• provide match analysis, saved workspace features, AI features, support tools, and other product functionality;
• process subscription payments, manage billing, prevent payment fraud, and handle refunds or charge disputes;
• send service-related communications, including account notices, billing notices, security alerts, support follow-ups, and important product updates;
• monitor usage, secure the Service, detect abuse, enforce our Terms, and prevent free-trial misuse;
• improve and operate the Service, including debugging, performance monitoring, product analytics, and internal reporting;
• comply with legal, tax, accounting, and regulatory obligations;
• establish, exercise, or defend legal claims.

We may also use de-identified or aggregated information for analytics, planning, product improvement, and business operations.

If you are in the EEA or the United Kingdom, we rely on one or more of the following legal bases for processing your personal information:

• Contract performance: to create and manage your account, provide the Service, process subscriptions, and respond to support requests related to your use of the Service.
• Legitimate interests: to protect the Service, prevent fraud and abuse, improve functionality, measure product usage, maintain security, investigate incidents, and send limited service-related updates.
• Legal obligation: to keep records, comply with tax and accounting rules, respond to lawful requests, and meet other legal requirements.
• Consent: where we specifically ask for it, such as where consent is required for a particular communication or legal acknowledgement.

Where we need personal information to provide the Service or process a purchase, and you do not provide it, we may not be able to create your account, complete your purchase, or provide the relevant feature.

We do not sell your personal information.

We share personal information only as reasonably necessary with:

• infrastructure, authentication, billing, analytics, email, support, and monitoring providers that process data for us (see Section 8 for a list of current providers);
• legal, regulatory, tax, law enforcement, or public authorities when required by law or when necessary to protect our rights or the rights of others;
• professional advisers such as lawyers, accountants, auditors, and insurers where needed for legitimate business purposes;
• a buyer, investor, successor, or transaction counterparty if we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.

Because OddsLine only uses strictly necessary cookies and cookieless analytics, we do not require cookie consent. Our analytics tool (Plausible) does not use cookies.

7.1 Essential cookies and storage

These technologies help us provide and secure the Service. Depending on the feature in use, they may support:

• authentication and session continuity;
• security and bot protection;
• support widget functionality;
• checkout and billing flows;
• limited user-interface preferences, such as sidebar state;
• session-based product convenience settings, such as the last selected league or dismissal of in-product warnings.

7.2 Third-party cookies and storage

Some third-party services we embed or rely on, such as Cloudflare, Google, Stripe, or Aidbase, may set their own cookies or similar technologies when their features are used. These are strictly functional cookies set for authentication, security, payment processing, and support — not for advertising or tracking purposes.

For website analytics, we use Plausible. Plausible is cookieless — it does not set or read browser cookies, and does not store personal data. It collects only aggregated, anonymous usage metrics and does not require consent under applicable privacy law. We do not use Google Analytics or advertising cookies for analytics purposes.

7.3 Your choices

Most browsers let you control cookies through their settings. You can also clear local browser storage. If you block essential cookies or storage, some parts of the Service may not function correctly.

We use the following third-party services to operate OddsLine. Each provider processes data in accordance with its own terms and privacy practices.

• Supabase: database, authentication, and backend infrastructure. Privacy policy: https://supabase.com/privacy
• Google OAuth: account sign-in and identity verification. Privacy policy: https://policies.google.com/privacy
• Stripe: subscription billing and payment processing. Privacy policy: https://stripe.com/privacy
• Plausible: privacy-friendly website analytics. Privacy policy: https://plausible.io/privacy
• Cloudflare: CDN, security, and abuse protection. Privacy policy: https://www.cloudflare.com/privacypolicy/
• Aidbase: support ticket intake and support communication tooling. Privacy policy: https://www.aidbase.ai/privacy
• Resend: transactional and service email delivery. Privacy policy: https://resend.com/legal/privacy-policy
• Sentry: error monitoring and performance diagnostics. Privacy policy: https://sentry.io/privacy/
• Google Gemini: AI response generation for the AI assistant feature. Privacy policy: https://policies.google.com/privacy
• DeepSeek: AI query processing for the AI assistant feature. Privacy policy: https://cdn.deepseek.com/policies/en-US/deepseek-privacy-policy.html
• OpenAI: query embeddings and semantic retrieval for the AI assistant feature. Privacy policy: https://openai.com/policies/privacy-policy/

Our core application database and backend services are hosted on Supabase infrastructure located in the United Kingdom.

Some of our service providers may process personal information outside your country, including in the United States or other jurisdictions where privacy laws may differ from those in your place of residence.

Where required, we rely on appropriate safeguards for cross-border transfers, such as contractual protections, adequacy decisions, or other lawful transfer mechanisms made available by the relevant provider.

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our general retention approach is as follows:

• Account and profile data: retained while your account is active and deleted or anonymized within a reasonable period after account closure, unless longer retention is required for legal, security, or dispute-resolution purposes.
• Notebook notes, picks, shortlist data, and similar workspace content: retained while your account is active and deleted or anonymized within a reasonable period after account closure, subject to necessary legal or security retention.
• AI prompts and related interaction records: retained for up to 12 months to support feature continuity and abuse prevention, then deleted or anonymized.
• Support records: typically retained for up to 24 months after the support matter is closed, unless we need them longer for legal or operational reasons.
• Payment, subscription, tax, and accounting records: retained for up to 7 years or longer where required by law.
• Security logs, IP logs, and abuse-prevention records: typically retained for up to 12 months, unless we need them longer to investigate abuse, fraud, or legal claims.
• Error and performance monitoring records: typically retained for up to 90 days.
• Terms acceptance and age confirmation records: retained for as long as reasonably necessary to evidence transactions and dispute handling.

We may retain aggregated or de-identified information for longer where it no longer identifies you.

You can request account deletion or account closure through Settings or by contacting support.

We will process account deletion requests within a reasonable period, and in any case within 30 days.

When an account deletion request is completed, we:

• delete or anonymize account and profile information that we no longer need;
• delete or anonymize saved product content linked to your identity, such as notes, picks, shortlists, and related account data;
• terminate active sessions where applicable; and
• retain only the information we must keep for legal, accounting, security, fraud-prevention, or dispute-resolution purposes.

Deletion of an account does not automatically erase records that we are legally required to keep, such as certain billing or tax records.

Depending on where you live, you may have rights over your personal information. In the EEA and the United Kingdom, these rights may include:

• the right to access your personal information;
• the right to correct inaccurate or incomplete information;
• the right to request deletion of your information in certain circumstances;
• the right to restrict certain processing;
• the right to object to certain processing, including processing based on legitimate interests in some situations;
• the right to data portability in certain circumstances;
• the right to withdraw consent where we rely on consent;
• the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us at hello@oddsline.io . We may need to verify your identity before completing your request. We will respond within one month of receiving your request.

You must be at least 18 years old to create an account or use the Service.

We do not collect personal information from anyone under 18, and we take reasonable steps to prevent minors from accessing the Service. If you believe a person under 18 has provided personal information to us, contact us and we will take appropriate steps to investigate and, where appropriate, delete the information.

We may update this Privacy Policy from time to time to reflect changes to the Service, our vendors, our legal obligations, or our data practices.

If we make a material change, we will take reasonable steps to notify users, such as by email, through the product, or by updating the date at the top of this document.

Changes take effect on the date stated in the updated Privacy Policy. Continued use of the Service after that date means you have read and understood the revised Privacy Policy.

If you have questions, complaints, or requests about this Privacy Policy or our data practices, contact: hello@oddsline.io